Job Description:


Experience: 1 – 4 Years

Location:Bhubaneshwar, Guwahati, Kolkata, Patna, Ranchi

Education:UG – BCA – Computers

PG – MCA – Computers

Industry Type:IT-Software/ Software Services

Role:Maintenance Engnr

Functional Area:Application Programming, Maintenance

Desired Candidate Profile

Required Skillset:

1. Graduate in any stream with 1-3 years experience in application/production/software support or maintenance environment.

2. Good communication skills in Hindi, English & Regional Language.

3. Should have computer proficiency.

4. Local candidates shall be preferred.

Job Description

Provide first level support to users to perform operations.

Understand user’s issues and problems and suggest work around if possible.

Escalate where necessary to Central support group.

Coordinate with central support team to resolve end users issues.

Proactively monitor application behaviour and inform Central support team about anomalies.

Manage co-ordination with the various working groups engaged in Operations in the center.

Communicate application changes to users in coordination with Operations team.

Keywords: Application Support Executive, Software Maintenance, Hardware support, troubleshoot issues, installation,Helpdesk, ASP.NET, C#, SQL Server, OOPS, Testing, Java, Javascript, software support, Application Support

Company Profile

CMC Ltd (A Tata Enterprise) Multinational company with 18 offices in India and operating on more than 500 resident and non-resident locations in India. CMC Ltd is implementing cutting-edge & challenging projects for our preferred clients and provides ample opportunity for learning and career growth.

How to apply:


Company Name:CMC Ltd.

Website:http://www.cmcltd.com

Executive Name:Ashim Kumar

Address: CMC House 28 Camac Street

KOLKATA,West Bengal,India 700016

Email Address:ashimkumar.srivastava@cmcltd.com