Job Description:

Company Sparsh BPO Services Ltd (An Intelenet Company)

Experience 1-4

India

Industry Call Centers

Job Category Call Centre/ ITES/ BPO

Skills BPO/ITES

Location India-Bihar-patna

Website http://www.sparshindia.com

Quality Analyst- For a Leading BPO, Patna

1 Opening(s)

Sparsh BPO Services Ltd (An Intelenet Company)

Summary

Experience:

1 – 4 Years

Location:

Patna

Compensation:

Rupees 60,000 – 80,000

Education:

UG – Any Graduate – Any Specialization,Graduation Not Required PG – Post Graduation Not Required

Industry Type:

BPO/ITES

Role:

QA/QC Exec.

Functional Area:

ITES/BPO/KPO, Customer Service, Ops.

Job Description

1.Auditing calls

2.Giving feedback

3.Initiating new parameters for the development of the organization as well as Customer Service

4.Coordinating with the trainer for quality delivering

5. Coordinating with the HR (Sourcing Department) for Quality Man-power.

Keywords: Candidate who is presently working as QA in BPO sector. Or in a position of Senior CCE.Please Apply if any one is ready to relocate at Patna.

Desired Candidate Profile

The candidate should have sound knowledge of different types of Languages- English, Hindi , Bengali

Should be smart and energetic to handle the Quality depertment.

Company Profile

Sparsh Bpo Services Ltd is a subsidiary of Intelenet.

How to apply:

Send your Resume to sunilm@sparshindia.com