Experience : 5 to 7 years
Qualifications : MBA / PDGBA / Post Graduate in Management
Good Analytical Skills
Sound knowledge about products,
Good Knowledge of Telecom Business,
Good communication skills
- Ensure correct & timely Service Provisioning & Activations
- Ensure smooth workflow of Number Management System & SIM inventory management as per business needs;
- Timely & correct MSISDN churn & recycling.
- Ensure Smooth workflow of 3G activation, deactivation and profile change.
- Ensure smooth MNP workflow / life cycle.
- Quality initiatives / Projects implementation of new initiatives;
- Automation or process initiatives to reduces efforts / cost / NVAs
- Data analysis, RCA, preventive & corrective action planning to reduce errors and failures.
- Ensure Process standardization for timely collection, data up-dation, scanning & storage of service forms & documents along with timely retrieval.
- Document warehousing, to monitor storage of documents in the warehouse as per the defined norms of warehousing.
- Manage Process Compliance as per corporate / ISO guidelines
- Transformation Projects roll out to achieve efficiency as per timelines
- Training & development of partner employee
How to apply:
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